Jal Sarthi ("App") is an official mobile application of the UTTAR PRADESH WATER SUPPLY AND SANITATION, Government of Uttar Pradesh, operated under the Jal Jeevan Mission (JJM).
We respect your privacy and are committed to protecting any personal information shared by users. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use the App for viewing water supply–related and village-level information under the Jal Jeevan Mission.
1. Information We Collect
We may collect the following information:
a. Public Data:
- Information publicly available from government portals (JJM, Jal Samadhan) such as village water supply data, district dashboards, or other statistics.
- This data does not contain personally identifiable information of any individuals.
b. User-Provided Data (Optional):
If you submit complaints or feedback through the app, we may collect:
- Name
- Phone number
- Complaint details
This data is only used to submit and track your queries.
c. Device & Usage Information:
No personally identifiable information is collected unless you provide it voluntarily.
2. How We Use Your Information
We use the collected information to:
- Display village and district water supply data from government sources.
- Submit and track complaints or feedback (if the user chooses to provide personal data).
- Improve app performance and fix technical issues.
3. Sharing Your Information
- We do not sell, trade, or rent your personal information.
- Your data may be shared with government agencies only if required for complaint resolution.
4. Data Security
- We implement reasonable technical measures to protect your data from unauthorized access, disclosure, or alteration.
- However, no method of transmission over the internet or electronic storage is 100% secure.
5. Third-Party Services
Our app may use third-party analytics or SDKs (like Google Analytics or Firebase) for performance monitoring.
6. Children's Privacy
- Our app is not intended for children under 13 years of age.
- We do not knowingly collect personal information from children.
7. User Rights
You can:
- Access or correct the personal information you provide.
- Request deletion of your personal data.
- Opt-out of app notifications (if applicable).
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. The latest version will always be available in the app.
- Your continued use of the app constitutes acceptance of any changes.