Department Wise Feedback Details

S No
Zone
Division
District
 Total Feedback S.E., (Division), Jal Nigam (Rural) Chief Engineer, (Zone), Jal Nigam (Rural) Chief Engineer, (H.O.), Jal Nigam (Rural) Unit Co-ordinator (Technical), SWSM SWSM Head Office-Lucknow
Total Close
Comaplain		 Total Feedback
Taken		 Satisfactory Partially Satisfactory Satisfactory and Partially Satisfactory % Not Related to JJM Not Satisfactory Target
(30% of Total Close Complain)		 Feedback
Taken		 Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Target
(20% of Total Close Complain)		 Feedback
Taken		 Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Target
(10% of Total Close Complain)		 Feedback
Taken		 Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Target
(10% of Total Close Complain)		 Feedback
Taken		 Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Feedback
Taken		 Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
Total 37264 10259 3050 1184 41.27% 75 5950 11151 2526 1160 476 43 847 7428 822 436 135 10 241 3696 214 82 20 4 108 3696 200 94 26 0 80 6497 1278 527 18 4674
1 Chief Engineer (Agra Zone) UP Jal Nigam Rural Agra Aligarh Aligarh 774 302 15 25 13.25% 1 261 232 9 2 6 1 0 154 3 1 0 0 2 77 4 2 0 0 2 77 0 0 0 0 0 286 10 19 0 257
Hathras 222 11 2 5 63.64% 0 4 66 3 1 1 0 1 44 0 0 0 0 0 22 0 0 0 0 0 22 8 1 4 0 3 0 0 0 0 0
Etah 264 5 1 0 20% 1 3 79 4 1 0 1 2 52 0 0 0 0 0 26 0 0 0 0 0 26 0 0 0 0 0 1 0 0 0 1
Kasganj 180 3 2 1 100% 0 0 54 3 2 1 0 0 36 0 0 0 0 0 18 0 0 0 0 0 18 0 0 0 0 0 0 0 0 0 0
Agra Mathura 207 1 0 0 0% 0 1 62 0 0 0 0 0 41 0 0 0 0 0 20 0 0 0 0 0 20 0 0 0 0 0 1 0 0 0 1
Agra 613 66 6 18 36.36% 1 41 183 0 0 0 0 0 122 4 1 2 0 1 61 4 0 2 0 2 61 2 0 0 0 2 56 5 14 1 36
Firozabad 299 9 0 1 11.11% 1 7 89 0 0 0 0 0 59 0 0 0 0 0 29 0 0 0 0 0 29 0 0 0 0 0 9 0 1 1 7
Mainpuri 322 1 0 0 0% 0 1 96 0 0 0 0 0 64 0 0 0 0 0 32 0 0 0 0 0 32 0 0 0 0 0 1 0 0 0 1
Total 2881 398 26 50 19.10% 4 318 861 19 6 8 2 3 572 7 2 2 0 3 285 8 2 2 0 4 285 10 1 4 0 5 354 15 34 2 303
2 Chief Engineer (Bundelkhand Zone) UP Jal Nigam Rural Bundelkhand Jhansi Jalaun 456 295 32 18 16.95% 3 242 136 71 5 7 3 56 91 9 1 0 0 8 45 0 0 0 0 0 45 0 0 0 0 0 215 26 11 0 178
Jhansi 875 451 125 55 39.91% 2 269 262 160 44 28 2 86 175 24 12 4 0 8 87 16 4 3 0 9 87 41 23 6 0 12 210 42 14 0 154
Lalitpur 867 617 198 95 47.49% 8 316 260 203 93 50 5 55 173 0 0 0 0 0 86 4 2 0 0 2 86 20 1 3 0 16 390 102 42 3 243
Banda Hamirpur 854 477 134 38 36.06% 3 302 256 13 12 1 0 0 170 7 2 2 0 3 85 14 8 0 0 6 85 13 6 2 0 5 430 106 33 3 288
Mahoba 330 284 88 25 39.79% 0 171 99 9 9 0 0 0 66 8 8 0 0 0 33 23 21 0 0 2 33 35 5 4 0 26 209 45 21 0 143
Banda 1440 459 189 68 55.99% 4 198 432 5 3 1 0 1 288 0 0 0 0 0 144 16 8 3 0 5 144 66 53 4 0 9 372 125 60 4 183
Chitrakoot 473 258 29 24 20.54% 0 205 141 3 0 0 0 3 94 0 0 0 0 0 47 5 1 0 0 4 47 0 0 0 0 0 250 28 24 0 198
Total 5295 2841 795 323 39.35% 20 1703 1586 464 166 87 10 201 1057 48 23 6 0 19 527 78 44 6 0 28 527 175 88 19 0 68 2076 474 205 10 1387
3 Chief Engineer (Gorakhpur Zone) UP Jal Nigam Rural Gorakhpur Gonda Bahraich 348 46 6 2 17.39% 0 38 104 4 3 0 0 1 69 6 3 2 0 1 34 0 0 0 0 0 34 0 0 0 0 0 36 0 0 0 36
Shravasti 121 5 3 1 80% 0 1 36 0 0 0 0 0 24 5 3 1 0 1 12 0 0 0 0 0 12 0 0 0 0 0 0 0 0 0 0
Balrampur 345 107 2 6 7.48% 0 99 103 6 0 2 0 4 69 3 0 0 0 3 34 0 0 0 0 0 34 4 0 0 0 4 94 2 4 0 88
Gonda 631 94 69 14 88.30% 2 9 189 90 69 13 2 6 126 3 0 1 0 2 63 0 0 0 0 0 63 0 0 0 0 0 1 0 0 0 1
Basti Siddharth Nagar 170 52 23 19 80.77% 0 10 51 32 19 10 0 3 34 19 4 9 0 6 17 0 0 0 0 0 17 0 0 0 0 0 1 0 0 0 1
Basti 848 405 88 174 64.69% 4 139 254 316 77 172 4 63 169 3 0 2 0 1 84 0 0 0 0 0 84 0 0 0 0 0 86 11 0 0 75
Sant Kabeer Nagar 275 206 84 75 77.18% 4 43 82 174 76 71 4 23 55 4 3 0 0 1 27 0 0 0 0 0 27 0 0 0 0 0 28 5 4 0 19
Gorakhpur Maharajganj 121 18 6 8 77.78% 1 3 36 13 5 6 1 1 24 5 1 2 0 2 12 0 0 0 0 0 12 0 0 0 0 0 0 0 0 0 0
Gorakhpur 847 353 48 28 21.53% 0 277 254 9 4 2 0 3 169 5 0 3 0 2 84 0 0 0 0 0 84 0 0 0 0 0 339 44 23 0 272
Kushi Nagar 411 105 15 11 24.76% 0 79 123 7 3 2 0 2 82 1 1 0 0 0 41 0 0 0 0 0 41 0 0 0 0 0 97 11 9 0 77
Deoria 401 80 18 7 31.25% 0 55 120 19 2 5 0 12 80 6 1 2 0 3 40 0 0 0 0 0 40 0 0 0 0 0 55 15 0 0 40
Total 4518 1471 362 345 48.06% 11 753 1352 670 258 283 11 118 901 60 16 22 0 22 448 0 0 0 0 0 448 4 0 0 0 4 737 88 40 0 609
4 Chief Engineer (Kanpur Zone) UP Jal Nigam Rural Kanpur Prayagraj Fatehpur 568 245 25 17 17.14% 2 201 170 21 3 3 0 15 113 4 0 0 1 3 56 5 1 0 1 3 56 0 0 0 0 0 215 21 14 0 180
Pratapgarh 195 24 5 2 29.17% 0 17 58 6 1 0 0 5 39 4 0 1 0 3 19 5 4 0 0 1 19 0 0 0 0 0 9 0 1 0 8
Kaushambi 304 10 3 4 70% 0 3 91 6 3 1 0 2 60 3 0 3 0 0 30 0 0 0 0 0 30 0 0 0 0 0 1 0 0 0 1
Prayagraj 866 58 9 0 15.52% 0 49 259 26 4 0 0 22 173 5 3 0 0 2 86 1 1 0 0 0 86 0 0 0 0 0 26 1 0 0 25
Etawah/ Kanpur Farrukhabad 546 227 39 20 25.99% 0 168 163 0 0 0 0 0 109 6 0 1 0 5 54 0 0 0 0 0 54 0 0 0 0 0 221 39 19 0 163
Kannauj 316 108 29 8 34.26% 0 71 94 0 0 0 0 0 63 4 0 1 0 3 31 0 0 0 0 0 31 0 0 0 0 0 104 29 7 0 68
Etawah 317 51 9 0 17.65% 0 42 95 0 0 0 0 0 63 3 1 0 0 2 31 0 0 0 0 0 31 0 0 0 0 0 48 8 0 0 40
Auraiya 374 163 38 18 34.36% 0 107 112 0 0 0 0 0 74 4 1 0 0 3 37 7 1 0 0 6 37 0 0 0 0 0 152 36 18 0 98
Kanpur Dehat 648 10 1 2 30% 0 7 194 0 0 0 0 0 129 5 1 2 0 2 64 0 0 0 0 0 64 0 0 0 0 0 5 0 0 0 5
Kanpur Nagar 347 3 1 0 33.33% 0 2 104 0 0 0 0 0 69 3 1 0 0 2 34 0 0 0 0 0 34 0 0 0 0 0 0 0 0 0 0
Total 4481 899 159 71 25.58% 2 667 1340 59 11 4 0 44 892 41 7 8 1 25 442 18 7 0 1 10 442 0 0 0 0 0 781 134 59 0 588
5 Chief Engineer (Lucknow Zone) UP Jal Nigam Rural Lucknow Lucknow Lakhimpur Kheri 533 109 26 5 28.44% 0 78 159 37 9 4 0 24 106 0 0 0 0 0 53 0 0 0 0 0 53 0 0 0 0 0 72 17 1 0 54
Sitapur 746 101 22 10 31.68% 5 64 223 18 7 2 2 7 149 0 0 0 0 0 74 36 7 5 3 21 74 0 0 0 0 0 47 8 3 0 36
Hardoi 781 29 16 0 55.17% 0 13 234 25 15 0 0 10 156 0 0 0 0 0 78 0 0 0 0 0 78 0 0 0 0 0 4 1 0 0 3
Unnao 291 22 1 0 4.55% 0 21 87 20 1 0 0 19 58 0 0 0 0 0 29 0 0 0 0 0 29 0 0 0 0 0 2 0 0 0 2
Lucknow 476 141 63 24 61.70% 3 51 142 17 10 2 2 3 95 0 0 0 0 0 47 0 0 0 0 0 47 1 0 0 0 1 123 53 22 1 47
Rae Bareli 377 73 18 5 31.51% 1 49 113 16 9 0 1 6 75 0 0 0 0 0 37 0 0 0 0 0 37 0 0 0 0 0 57 9 5 0 43
Ayodhya Barabanki 626 197 73 11 42.64% 0 113 187 59 28 3 0 28 125 30 15 3 0 12 62 31 14 4 0 13 62 0 0 0 0 0 77 16 1 0 60
Ayodhya 483 344 83 29 32.56% 2 230 144 15 9 0 0 6 96 1 1 0 0 0 48 13 2 1 0 10 48 5 2 2 0 1 310 69 26 2 213
Ambedkar Nagar 690 86 29 5 39.53% 2 50 207 65 18 3 2 42 138 14 9 2 0 3 69 3 2 0 0 1 69 0 0 0 0 0 4 0 0 0 4
Sultanpur 337 172 36 18 31.40% 4 114 101 172 36 18 4 114 67 0 0 0 0 0 33 0 0 0 0 0 33 0 0 0 0 0 0 0 0 0 0
Amethi 562 221 23 9 14.48% 2 187 168 126 17 4 2 103 112 0 0 0 0 0 56 1 0 0 0 1 56 0 0 0 0 0 94 6 5 0 83
Total 5902 1495 390 116 33.85% 19 970 1765 570 159 36 13 362 1177 45 25 5 0 15 586 84 25 10 3 46 586 6 2 2 0 2 790 179 63 3 545
6 Chief Engineer (Meerut Zone) UP Jal Nigam Rural Meerut Meerut Hapur 207 7 0 0 0% 0 7 62 0 0 0 0 0 41 0 0 0 0 0 20 0 0 0 0 0 20 0 0 0 0 0 7 0 0 0 7
Meerut 405 239 97 18 48.12% 0 124 121 0 0 0 0 0 81 1 1 0 0 0 40 0 0 0 0 0 40 0 0 0 0 0 238 96 18 0 124
Baghpat 240 28 1 6 25% 0 21 72 0 0 0 0 0 48 2 0 1 0 1 24 8 0 1 0 7 24 0 0 0 0 0 18 1 4 0 13
Ghaziabad 89 1 0 0 0% 1 0 26 1 0 0 1 0 17 0 0 0 0 0 8 0 0 0 0 0 8 0 0 0 0 0 0 0 0 0 0
Gautam Buddha Nagar 60 0 0 0 0% 0 0 18 0 0 0 0 0 12 0 0 0 0 0 6 0 0 0 0 0 6 0 0 0 0 0 0 0 0 0 0
Bulandshahr 397 68 8 6 20.59% 0 54 119 0 0 0 0 0 79 0 0 0 0 0 39 0 0 0 0 0 39 0 0 0 0 0 68 8 6 0 54
Saharanpur Shamli 234 4 0 1 25% 0 3 70 0 0 0 0 0 46 2 0 1 0 1 23 0 0 0 0 0 23 0 0 0 0 0 2 0 0 0 2
Saharanpur 343 18 3 0 16.67% 0 15 102 0 0 0 0 0 68 0 0 0 0 0 34 0 0 0 0 0 34 0 0 0 0 0 18 3 0 0 15
Muzaffarnagar 382 2 0 0 0% 0 2 114 0 0 0 0 0 76 1 0 0 0 1 38 0 0 0 0 0 38 0 0 0 0 0 1 0 0 0 1
Total 2357 367 109 31 38.15% 1 226 704 1 0 0 1 0 468 6 1 2 0 3 232 8 0 1 0 7 232 0 0 0 0 0 352 108 28 0 216
7 Chief Engineer (Moradabad Zone) UP Jal Nigam Rural Moradabad Moradabad Bijnor 1041 413 297 26 78.21% 0 90 312 215 195 19 0 1 208 110 100 5 0 5 104 0 0 0 0 0 104 0 0 0 0 0 88 2 2 0 84
Moradabad 148 96 79 13 95.83% 2 2 44 0 0 0 0 0 29 96 79 13 2 2 14 0 0 0 0 0 14 0 0 0 0 0 0 0 0 0 0
Rampur 293 36 23 5 77.78% 1 7 87 0 0 0 0 0 58 36 23 5 1 7 29 0 0 0 0 0 29 0 0 0 0 0 0 0 0 0 0
Amroha 298 91 27 14 45.05% 0 50 89 0 0 0 0 0 59 69 25 13 0 31 29 16 2 1 0 13 29 0 0 0 0 0 6 0 0 0 6
Sambhal 270 21 1 0 4.76% 0 20 81 0 0 0 0 0 54 18 1 0 0 17 27 0 0 0 0 0 27 0 0 0 0 0 3 0 0 0 3
Barielly Budaun 772 193 31 19 25.91% 2 141 231 0 0 0 0 0 154 37 16 3 1 17 77 0 0 0 0 0 77 0 0 0 0 0 156 15 16 1 124
Bareilly 888 168 66 33 58.93% 5 64 266 22 17 5 0 0 177 126 42 26 5 53 88 1 1 0 0 0 88 0 0 0 0 0 19 6 2 0 11
Pilibhit 315 79 62 1 79.75% 0 16 94 35 29 0 0 6 63 42 33 1 0 8 31 0 0 0 0 0 31 0 0 0 0 0 2 0 0 0 2
Shahjahanpur 1047 145 71 29 68.97% 0 45 314 12 8 4 0 0 209 80 42 24 0 14 104 0 0 0 0 0 104 0 0 0 0 0 53 21 1 0 31
Total 5072 1242 657 140 64.17% 10 435 1518 284 249 28 0 7 1011 614 361 90 9 154 503 17 3 1 0 13 503 0 0 0 0 0 327 44 21 1 261
8 Chief Engineer (Varanasi Zone) UP Jal Nigam Rural Varanasi Azamgarh Azamgarh 470 302 242 2 80.79% 0 58 141 261 236 1 0 24 94 1 1 0 0 0 47 1 1 0 0 0 47 0 0 0 0 0 39 4 1 0 34
Mau 360 3 0 0 0% 0 3 108 0 0 0 0 0 72 0 0 0 0 0 36 0 0 0 0 0 36 0 0 0 0 0 3 0 0 0 3
Ballia 481 13 1 3 30.77% 0 9 144 8 1 3 0 4 96 0 0 0 0 0 48 0 0 0 0 0 48 0 0 0 0 0 5 0 0 0 5
Varanasi Jaunpur 496 75 15 6 28% 0 54 148 30 8 4 0 18 99 0 0 0 0 0 49 0 0 0 0 0 49 0 0 0 0 0 45 7 2 0 36
Ghazipur 781 27 4 7 40.74% 0 16 234 21 4 7 0 10 156 0 0 0 0 0 78 0 0 0 0 0 78 0 0 0 0 0 6 0 0 0 6
Chandauli 747 108 15 4 17.59% 4 85 224 75 11 4 4 56 149 0 0 0 0 0 74 0 0 0 0 0 74 0 0 0 0 0 33 4 0 0 29
Varanasi 651 420 137 48 44.05% 2 233 195 52 41 9 2 0 130 0 0 0 0 0 65 0 0 0 0 0 65 0 0 0 0 0 368 96 39 0 233
Mirzapur Sant Ravidas Nagar 515 26 8 1 34.62% 0 17 154 1 1 0 0 0 103 0 0 0 0 0 51 0 0 0 0 0 51 0 0 0 0 0 25 7 1 0 17
Mirzapur 1557 190 55 11 34.74% 1 123 467 10 8 2 0 0 311 0 0 0 0 0 155 0 0 0 0 0 155 0 0 0 0 0 180 47 9 1 123
Sonbhadra 700 382 75 26 26.44% 1 280 210 1 1 0 0 0 140 0 0 0 0 0 70 0 0 0 0 0 70 5 3 1 0 1 376 71 25 1 279
Total 6758 1546 552 108 42.69% 8 878 2025 459 311 30 6 112 1350 1 1 0 0 0 673 1 1 0 0 0 673 5 3 1 0 1 1080 236 77 2 765

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