Department Wise Feedback Details

S No
Zone
Division
District
Total Feedback S.E., (Division), Jal Nigam (Rural) Chief Engineer, (Zone), Jal Nigam (Rural) Chief Engineer, (H.O.), Jal Nigam (Rural) Unit Co-ordinator (Technical), SWSM SWSM Head Office-Lucknow
Total Close
Comaplain
Total Feedback
Taken
Satisfactory Partially Satisfactory Satisfactory and Partially Satisfactory % Not Related to JJM Not Satisfactory Target
(30% of Total Close Complain)
Feedback
Taken
Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Target
(10% of Total Close Complain)
Feedback
Taken
Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Target
(10% of Total Close Complain)
Feedback
Taken
Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Target
(10% of Total Close Complain)
Feedback
Taken
Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory Feedback
Taken
Satisfactory Partially Satisfactory Not Related to JJM Not Satisfactory
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
Total 84748 53674 17917 4504 41.77% 254 30999 25391 16024 8178 3797 96 3953 8439 6475 3554 970 65 1886 8439 903 363 90 15 435 8439 200 94 26 0 80 49634 12712 2430 200 34292
1 Chief Engineer (Agra Zone) UP Jal Nigam Rural Agra Aligarh Aligarh 1308 1082 429 144 52.96% 1 508 392 702 480 206 2 14 130 245 180 54 0 11 130 23 7 2 0 14 130 0 0 0 0 0 964 146 38 0 780
Hathras 486 189 48 40 46.56% 5 96 145 100 54 41 4 1 48 38 1 4 0 33 48 1 0 0 0 1 48 8 1 4 0 3 145 14 3 6 122
Etah 555 392 160 21 46.17% 1 210 166 192 167 21 1 3 55 32 4 0 0 28 55 9 4 0 0 5 55 0 0 0 0 0 291 53 9 0 229
Kasganj 401 180 80 11 50.56% 1 88 120 92 81 10 1 0 40 20 4 2 0 14 40 1 0 0 0 1 40 0 0 0 0 0 132 31 2 1 98
Agra Mathura 431 256 59 77 53.12% 0 120 129 135 64 70 0 1 43 37 20 17 0 0 43 0 0 0 0 0 43 0 0 0 0 0 229 38 6 0 185
Agra 900 650 339 22 55.54% 1 288 270 259 250 8 0 1 90 144 141 2 0 1 90 6 1 2 0 3 90 2 0 0 0 2 649 97 40 1 511
Firozabad 410 279 198 23 79.21% 5 53 123 33 21 8 3 1 41 0 0 0 0 0 41 0 0 0 0 0 41 0 0 0 0 0 277 22 9 5 241
Mainpuri 666 444 267 11 62.61% 0 166 199 258 251 7 0 0 66 0 0 0 0 0 66 3 2 1 0 0 66 0 0 0 0 0 354 102 12 2 238
Total 5157 3472 1580 349 55.56% 14 1529 1544 1771 1368 371 11 21 513 516 350 79 0 87 513 43 14 5 0 24 513 10 1 4 0 5 3041 503 119 15 2404
2 Chief Engineer (Bundelkhand Zone) UP Jal Nigam Rural Bundelkhand Jhansi Jalaun 904 640 206 15 34.53% 2 417 271 99 9 10 3 77 90 37 17 1 0 19 90 15 12 0 0 3 90 0 0 0 0 0 633 212 12 2 407
Jhansi 1857 1277 632 87 56.30% 15 543 557 192 55 37 2 98 185 61 26 15 0 20 185 28 11 3 0 14 185 41 23 6 0 12 1241 415 84 15 727
Lalitpur 1869 1272 516 134 51.10% 4 618 560 267 115 78 5 69 186 55 24 3 0 28 186 8 4 0 0 4 186 20 1 3 0 16 1233 425 112 5 691
Banda Hamirpur 2358 1460 665 78 50.89% 6 711 707 376 334 33 0 9 235 111 66 12 0 33 235 56 50 0 0 6 235 13 6 2 0 5 1384 541 84 6 753
Mahoba 1769 940 428 71 53.09% 2 439 530 270 240 30 0 0 176 136 65 11 0 60 176 38 29 3 1 5 176 35 5 4 0 26 843 337 66 2 438
Banda 3696 2696 1073 254 49.22% 7 1362 1108 876 671 204 0 1 369 137 53 13 0 71 369 31 17 8 0 6 369 66 53 4 0 9 2575 950 173 7 1445
Chitrakoot 828 648 238 71 47.69% 0 339 248 383 310 70 0 3 82 93 26 19 0 48 82 5 1 0 0 4 82 0 0 0 0 0 563 107 52 0 404
Total 13281 8933 3758 710 50.02% 36 4429 3981 2463 1734 462 10 257 1323 630 277 74 0 279 1323 181 124 14 1 42 1323 175 88 19 0 68 8472 2987 583 37 4865
3 Chief Engineer (Gorakhpur Zone) UP Jal Nigam Rural Gorakhpur Gonda Bahraich 894 501 68 13 16.17% 1 419 268 4 3 0 0 1 89 46 7 31 0 8 89 3 1 0 1 1 89 0 0 0 0 0 511 73 11 1 426
Shravasti 368 103 21 9 29.13% 1 72 110 0 0 0 0 0 36 21 6 8 1 6 36 0 0 0 0 0 36 0 0 0 0 0 83 15 1 0 67
Balrampur 677 351 27 15 11.97% 5 304 203 6 0 2 0 4 67 18 8 3 0 7 67 3 2 0 0 1 67 4 0 0 0 4 344 26 12 5 301
Gonda 1054 735 151 62 28.98% 7 515 316 90 69 13 2 6 105 11 0 4 0 7 105 4 0 1 0 3 105 0 0 0 0 0 714 58 15 6 635
Basti Siddharth Nagar 458 166 53 58 66.87% 0 55 137 112 48 61 0 3 45 24 5 12 0 7 45 0 0 0 0 0 45 0 0 0 0 0 95 21 5 1 68
Basti 1293 931 124 57 19.44% 4 746 387 323 81 175 4 63 129 17 2 9 0 6 129 10 7 0 1 2 129 0 0 0 0 0 886 102 26 1 757
Sant Kabeer Nagar 712 392 85 62 37.5% 15 230 213 192 81 79 4 28 71 12 3 3 3 3 71 0 0 0 0 0 71 0 0 0 0 0 298 49 21 9 219
Gorakhpur Maharajganj 324 81 16 11 33.33% 3 51 97 13 5 6 1 1 32 12 3 5 2 2 32 2 1 0 0 1 32 0 0 0 0 0 56 8 1 0 47
Gorakhpur 1390 850 135 54 22.24% 1 660 417 9 4 2 0 3 139 20 4 9 1 6 139 3 1 1 0 1 139 0 0 0 0 0 851 134 49 0 668
Kushi Nagar 1098 639 189 21 32.86% 2 427 329 7 3 2 0 2 109 13 3 7 1 2 109 5 4 1 0 0 109 0 0 0 0 0 640 188 18 1 433
Deoria 808 332 67 30 29.22% 2 233 242 19 2 5 0 12 80 40 9 14 1 16 80 15 9 3 0 3 80 0 0 0 0 0 291 55 11 1 224
Total 9076 5081 936 392 26.14% 41 3712 2719 775 296 345 11 123 902 234 50 105 9 70 902 45 25 6 2 12 902 4 0 0 0 4 4769 729 170 25 3845
4 Chief Engineer (Kanpur Zone) UP Jal Nigam Rural Kanpur Prayagraj Fatehpur 1005 473 59 23 17.34% 4 387 301 104 17 5 2 80 100 24 6 1 1 16 100 7 1 0 1 5 100 0 0 0 0 0 459 55 23 3 378
Pratapgarh 529 300 92 10 34% 1 197 158 18 3 0 0 15 52 36 5 8 2 21 52 5 4 0 0 1 52 0 0 0 0 0 287 86 7 1 193
Kaushambi 938 476 189 16 43.07% 0 271 281 46 11 3 0 32 93 21 6 8 0 7 93 0 0 0 0 0 93 0 0 0 0 0 456 100 10 0 346
Prayagraj 2679 1787 416 56 26.41% 8 1307 803 116 32 5 1 78 267 36 9 9 0 18 267 1 1 0 0 0 267 0 0 0 0 0 1789 391 55 8 1335
Etawah/ Kanpur Farrukhabad 1113 638 157 40 30.88% 0 441 333 0 0 0 0 0 111 16 1 4 0 11 111 4 0 0 0 4 111 0 0 0 0 0 641 160 37 0 444
Kannauj 1064 458 189 35 48.91% 0 234 319 0 0 0 0 0 106 27 6 6 0 15 106 4 1 0 0 3 106 0 0 0 0 0 435 164 31 0 240
Etawah 626 277 46 15 22.02% 0 216 187 0 0 0 0 0 62 30 8 1 0 21 62 2 1 1 0 0 62 0 0 0 0 0 274 41 14 0 219
Auraiya 903 551 165 30 35.39% 0 356 270 0 0 0 0 0 90 40 5 10 0 25 90 8 2 0 0 6 90 0 0 0 0 0 548 167 26 0 355
Kanpur Dehat 1408 842 359 34 46.67% 4 445 422 0 0 0 0 0 140 54 17 16 0 21 140 18 5 2 0 11 140 0 0 0 0 0 829 274 29 4 522
Kanpur Nagar 657 391 64 18 20.97% 3 306 197 0 0 0 0 0 65 76 18 5 4 49 65 11 1 1 0 9 65 0 0 0 0 0 372 60 17 1 294
Total 10922 6193 1736 277 32.50% 20 4160 3271 284 63 13 3 205 1086 360 81 68 7 204 1086 60 16 4 1 39 1086 0 0 0 0 0 6090 1498 249 17 4326
5 Chief Engineer (Lucknow Zone) UP Jal Nigam Rural Lucknow Lucknow Lakhimpur Kheri 1179 554 207 32 43.14% 13 302 353 262 86 41 6 129 117 71 36 6 1 28 117 45 15 4 0 26 117 0 0 0 0 0 472 182 13 10 267
Sitapur 2241 1401 368 117 34.62% 2 914 672 574 226 71 4 273 224 90 27 10 0 53 224 56 7 10 3 36 224 0 0 0 0 0 1330 313 107 1 909
Hardoi 2026 1492 648 74 48.39% 1 769 607 588 347 70 5 166 202 171 94 15 4 58 202 44 23 10 0 11 202 0 0 0 0 0 1396 573 54 0 769
Unnao 499 348 42 25 19.25% 1 280 149 148 29 25 1 93 49 65 16 19 1 29 49 0 0 0 0 0 49 0 0 0 0 0 287 33 11 0 243
Lucknow 1483 1089 417 86 46.19% 10 576 444 378 226 46 15 91 148 107 65 8 9 25 148 5 1 0 1 3 148 1 0 0 0 1 1020 378 80 3 559
Raebareli 799 400 112 45 39.25% 1 242 239 193 68 37 2 86 79 41 15 10 0 16 79 0 0 0 0 0 79 0 0 0 0 0 311 80 21 0 210
Ayodhya Barabanki 1737 970 365 41 41.86% 3 561 521 262 146 20 0 96 173 111 47 18 1 45 173 120 54 13 0 53 173 0 0 0 0 0 914 307 34 3 570
Ayodhya 1277 731 440 45 66.35% 19 227 383 101 52 17 2 30 127 85 29 7 0 49 127 61 17 1 1 42 127 5 2 2 0 1 704 224 44 17 419
Ambedkar Nagar 1930 1072 311 61 34.70% 4 696 579 259 51 12 2 194 193 97 14 10 0 73 193 64 7 8 0 49 193 0 0 0 0 0 1046 295 59 4 688
Sultanpur 781 483 186 24 43.48% 4 269 234 359 167 30 4 158 78 46 28 8 0 10 78 0 0 0 0 0 78 0 0 0 0 0 387 134 23 0 230
Amethi 1173 850 240 41 33.06% 8 561 351 210 22 4 2 182 117 63 13 3 1 46 117 15 3 1 0 11 117 0 0 0 0 0 832 237 45 6 544
Total 15125 9390 3336 591 41.82% 66 5397 4532 3334 1420 373 43 1498 1507 947 384 114 17 432 1507 410 127 47 5 231 1507 6 2 2 0 2 8699 2756 491 44 5408
6 Chief Engineer (Meerut Zone) UP Jal Nigam Rural Meerut Meerut Hapur 371 209 26 16 20.10% 1 166 111 0 0 0 0 0 37 32 3 3 0 26 37 0 0 0 0 0 37 0 0 0 0 0 201 25 13 1 162
Meerut 876 530 214 25 45.09% 2 289 262 0 0 0 0 0 87 28 21 3 0 4 87 4 4 0 0 0 87 0 0 0 0 0 530 210 22 2 296
Baghpat 452 309 58 6 20.71% 0 245 135 0 0 0 0 0 45 34 9 2 0 23 45 14 0 2 0 12 45 0 0 0 0 0 306 57 8 0 241
Ghaziabad 263 115 29 1 26.09% 3 82 78 1 0 0 1 0 26 8 7 0 1 0 26 2 0 0 2 0 26 0 0 0 0 0 113 26 1 0 86
Gautam Buddha Nagar 121 52 16 1 32.69% 1 34 36 0 0 0 0 0 12 23 13 1 1 8 12 0 0 0 0 0 12 0 0 0 0 0 46 11 0 0 35
Bulandshahr 657 412 50 21 17.23% 2 339 197 0 0 0 0 0 65 89 16 6 2 65 65 2 2 0 0 0 65 0 0 0 0 0 428 51 18 1 358
Saharanpur Shamli 593 210 62 7 32.86% 1 140 177 0 0 0 0 0 59 29 9 2 0 18 59 0 0 0 0 0 59 0 0 0 0 0 208 61 7 1 139
Saharanpur 950 333 57 10 20.12% 1 265 285 0 0 0 0 0 95 52 11 3 1 37 95 0 0 0 0 0 95 0 0 0 0 0 316 53 8 0 255
Muzaffarnagar 765 339 70 13 24.48% 0 256 229 0 0 0 0 0 76 28 12 2 0 14 76 0 0 0 0 0 76 0 0 0 0 0 332 68 12 0 252
Total 5048 2509 582 100 27.18% 11 1816 1510 1 0 0 1 0 502 323 101 22 5 195 502 22 6 2 2 12 502 0 0 0 0 0 2480 562 89 5 1824
7 Chief Engineer (Moradabad Zone) UP Jal Nigam Rural Moradabad Moradabad Bijnor 1644 1361 656 61 52.68% 8 636 493 687 667 19 0 1 164 484 474 5 0 5 164 23 6 1 1 15 164 0 0 0 0 0 1337 155 61 11 1110
Moradabad 791 760 393 6 52.5% 9 352 237 0 0 0 0 0 79 733 702 15 12 4 79 0 0 0 0 0 79 0 0 0 0 0 427 64 2 0 361
Rampur 657 427 173 97 63.23% 3 154 197 0 0 0 0 0 65 198 180 10 1 7 65 0 0 0 0 0 65 0 0 0 0 0 362 73 14 3 272
Amroha 635 406 91 100 47.04% 1 214 190 0 0 0 0 0 63 305 88 111 1 105 63 25 4 2 1 18 63 0 0 0 0 0 306 57 14 0 235
Sambhal 474 308 68 106 56.49% 0 134 142 0 0 0 0 0 47 271 46 109 0 116 47 0 0 0 0 0 47 0 0 0 0 0 147 29 5 0 113
Barielly Budaun 1336 1191 347 303 54.58% 1 540 400 1168 400 439 0 329 133 41 19 4 1 17 133 5 0 1 0 4 133 0 0 0 0 0 1090 211 48 3 828
Bareilly 1492 1295 427 180 46.87% 4 684 447 1225 505 312 4 404 149 149 64 27 5 53 149 16 7 0 1 8 149 0 0 0 0 0 1126 282 60 6 778
Pilibhit 704 571 299 112 71.98% 3 157 211 575 311 199 0 65 70 422 338 40 0 44 70 0 0 0 0 0 70 0 0 0 0 0 330 57 18 5 250
Shahjahanpur 2347 1961 497 644 58.18% 8 812 704 1964 459 1022 2 481 234 399 197 153 1 48 234 0 0 0 0 0 234 0 0 0 0 0 1612 439 113 8 1052
Total 10080 8280 2951 1609 55.07% 37 3683 3021 5619 2342 1991 6 1280 1004 3002 2108 474 21 399 1004 69 17 4 3 45 1004 0 0 0 0 0 6737 1367 335 36 4999
8 Chief Engineer (Varanasi Zone) UP Jal Nigam Rural Varanasi Azamgarh Azamgarh 1612 1047 277 45 30.75% 2 723 483 480 316 45 1 118 161 96 60 2 1 33 161 17 8 0 0 9 161 0 0 0 0 0 915 196 29 1 689
Mau 814 532 134 26 30.08% 0 372 244 223 57 41 0 125 81 11 6 1 0 4 81 7 4 3 0 0 81 0 0 0 0 0 467 110 17 0 340
Ballia 849 527 68 47 21.82% 1 411 254 372 70 86 1 215 84 54 9 6 0 39 84 1 0 0 0 1 84 0 0 0 0 0 438 48 8 1 381
Varanasi Jaunpur 1573 641 194 21 33.54% 6 420 471 51 17 9 0 25 157 63 23 2 1 37 157 11 6 1 0 4 157 0 0 0 0 0 629 186 20 6 417
Ghazipur 1580 993 232 26 25.98% 1 734 474 43 19 8 1 15 158 32 13 1 0 18 158 23 8 2 1 12 158 0 0 0 0 0 981 224 26 0 731
Chandauli 1227 733 575 29 82.40% 1 128 368 95 25 7 4 59 122 51 16 9 1 25 122 12 7 1 0 4 122 0 0 0 0 0 680 136 24 0 520
Varanasi 1879 1223 432 78 41.70% 4 709 563 202 153 40 4 5 187 37 18 1 0 18 187 0 0 0 0 0 187 0 0 0 0 0 1230 413 67 2 748
Mirzapur Sant Ravidas Nagar 1051 550 122 26 26.91% 4 398 315 3 2 0 0 1 105 34 9 2 1 22 105 0 0 0 0 0 105 0 0 0 0 0 536 124 30 3 379
Mirzapur 3552 2367 758 101 36.29% 6 1502 1065 302 295 5 0 2 355 61 35 7 2 17 355 2 1 1 0 0 355 0 0 0 0 0 2270 629 98 4 1539
Sonbhadra 1922 1203 246 77 26.85% 4 876 576 6 1 1 0 4 192 24 14 3 0 7 192 0 0 0 0 0 192 5 3 1 0 1 1200 244 75 4 877
Total 16059 9816 3038 476 35.80% 29 6273 4813 1777 955 242 11 569 1602 463 203 34 6 220 1602 73 34 8 1 30 1602 5 3 1 0 1 9346 2310 394 21 6621