| ID | Complaint Type | TOTAL | O&M Complaint | Trial Run Complaint | Under-Construction Complaint | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total | Closed | Closed(%) | Pending | Pending(%) | Total | Closed | Closed(%) | Pending | Pending(%) | Total | Closed | Closed(%) | Pending | Pending(%) | Total | Closed | Closed(%) | Pending | Pending(%) | ||
| Total | 112126 | 100527 | 89.66% | 11599 | 10.34% | 58765 | 54162 | 92.17% | 4603 | 7.83% | 17251 | 15473 | 89.69% | 1778 | 10.31% | 36110 | 30892 | 85.55% | 5218 | 14.45% | |
| 1 | PIPE LINE DAMAGE COMPLAINTS | 20090 | 17901 | 89.10% | 2189 | 10.90% | 12015 | 11108 | 92.45% | 907 | 7.55% | 3220 | 2883 | 89.53% | 337 | 10.47% | 4855 | 3910 | 80.54% | 945 | 19.46% |
| 2 | WATER QUALITY COMPLAINTS | 5240 | 4686 | 89.43% | 554 | 10.57% | 2391 | 2228 | 93.18% | 163 | 6.82% | 1013 | 912 | 90.03% | 101 | 9.97% | 1836 | 1546 | 84.20% | 290 | 15.80% |
| 3 | ROAD CUTTING COMPLAINTS | 8698 | 7820 | 89.91% | 878 | 10.09% | 2947 | 2738 | 92.91% | 209 | 7.09% | 1404 | 1245 | 88.68% | 159 | 11.32% | 4347 | 3837 | 88.27% | 510 | 11.73% |
| 4 | IRREGULAR WATER SUPPLY COMPLAINTS | 54089 | 47146 | 87.16% | 6943 | 12.84% | 30073 | 27131 | 90.22% | 2942 | 9.78% | 8170 | 7154 | 87.56% | 1016 | 12.44% | 15846 | 12861 | 81.16% | 2985 | 18.84% |
| 5 | MISCELLANEOUS COMPLAINTS | 24009 | 22974 | 95.69% | 1035 | 4.31% | 11339 | 10957 | 96.63% | 382 | 3.37% | 3444 | 3279 | 95.21% | 165 | 4.79% | 9226 | 8738 | 94.71% | 488 | 5.29% |
Total Visitors April 2023 - Till Date
